top of page

Shipping Policy – WishRose

Last updated: 31.10.2025

At WishRose, we take great care in delivering healthy, high-quality plants to our customers across India. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Shipping Coverage

WishRose currently delivers across India, including major cities, towns, and select remote locations, subject to courier service availability. Delivery timelines may vary based on pin code accessibility.

2. Order Processing

  • Orders are processed within 2–4 business days after successful payment confirmation.

  • Orders are not dispatched on Sundays or public holidays.

  • Processing time may be extended during peak seasons or promotional periods.

3. Shipping & Delivery Time

  • Standard Delivery: 4–8 business days after dispatch.

  • Delivery timelines depend on location, courier partner operations, weather conditions, and other unforeseen factors.

  • Express delivery may be available for select locations.

4. Shipping Charges

  • Shipping fees are calculated at checkout based on order weight, size, and delivery location.

  • Free shipping offers may be available during special promotions or above a minimum order value.

5. Packaging of Plants

  • Plants are carefully packed using breathable, moisture-retaining, and protective materials.

  • WishRose ensures secure packaging to minimize transit damage and maintain plant health.

6. Order Tracking

  • Tracking details will be shared via WhatsApp or email once the order is dispatched.

  • Tracking updates are subject to courier partner systems.

7. Delivery Delays

WishRose is not responsible for delays caused by:

  • Weather conditions

  • Courier or transportation disruptions

  • Regional restrictions or holidays

Such delays are beyond our control, and we appreciate your understanding.

8. Address Accuracy

  • Customers must provide complete and accurate shipping details.

  • Orders delayed or returned due to incorrect address information may incur additional charges.

9. Undelivered or Returned Orders

  • Orders returned due to incorrect address, failed delivery attempts, or refusal to accept delivery may require additional shipping charges for re-dispatch.

  • Shipping fees are non-refundable once an order has been dispatched.

10. Policy Updates

WishRose reserves the right to update this Shipping Policy at any time without prior notice.

Contact WishRose

 Email: wishrose.kolkata@gmail.com

 Phone / WhatsApp: +91 9831911815

bottom of page